We provide full-process freight agency services for your e-commerce shipments: starting from logistics plan customization (integrated with your sales peak seasons, inventory turnover speed, and cost budget) to negotiating with logistics providers for preferential rates, ensuring freight costs align with your operational budget. We closely track the entire cargo transportation process, provide real-time updates on shipment locations, customs clearance progress, and estimated delivery times, and conduct specialized oversight of e-commerce-focused details such as waybill information synchronization and cargo insurance coverage. After the cargo arrives at the destination, we coordinate with local logistics partners for last-mile delivery and assist with cargo receipt confirmation and exception handling (e.g., lost or damaged goods claims). This helps you simplify the e-commerce cross-border freight process, focus on your core sales business, and enhance the overall efficiency of your supply chain logistics.
